We offer both options! We provide professional packing services where our team will carefully pack all your belongings. Alternatively, if you prefer to pack yourself, we can provide the packing materials. Our expert packers are trained to handle fragile and valuable items with special care.

Fragile items receive special attention. We use multiple layers of bubble wrap, foam padding, and sturdy boxes. Items are clearly marked as "Fragile" and loaded carefully in the vehicle. We also offer additional insurance coverage for valuable fragile items.

Yes, our team can disassemble furniture before moving and reassemble it at your new location. This service is included in our full-service moving packages. We ensure all parts are labeled and safely packed.

Yes! We offer completely free, no-obligation quotations. Simply fill out our quote form or call us directly. We'll assess your requirements and provide a detailed estimate within 24 hours.

No, we believe in complete transparency. All charges are clearly mentioned in the quotation including packing materials, labor, transportation, and any additional services. The final bill will match the agreed quotation unless you request additional services.

We accept multiple payment methods for your convenience: cash, bank transfer, UPI, credit/debit cards, and online payment. Payment terms are discussed during quotation and typically split between advance and final payment upon delivery.

Yes, we have a minimum charge that covers basic labor, transportation, and packing materials for local moves. The exact amount varies by location and services required. Contact us for specific details for your area.

In the rare event of damage, our insurance policy covers the repair or replacement cost. You should inspect items upon delivery and report any damage immediately. We have a dedicated claims process to resolve issues quickly and fairly.

Yes, electronics and valuable items are covered under our insurance. We recommend declaring high-value items in advance for proper documentation and additional coverage if needed. We use special packing techniques for electronics.

We maintain strict timelines and communicate any potential delays immediately. While we cannot control external factors like weather or traffic, we do our best to meet delivery schedules. For long-distance moves, we provide estimated delivery windows and keep you updated throughout.

We operate 24/7 and can schedule moves at your convenience, including weekends and holidays. Early morning or late evening moves can be arranged based on your preference and building regulations.

Local moves within the same city typically take 4-8 hours depending on the volume of items and distance. Long-distance moves may take 2-7 days depending on the distance. We provide time estimates during the quotation process.

Yes, you can reschedule your move. Please inform us at least 24-48 hours in advance to avoid any cancellation charges. We understand that plans change and will do our best to accommodate your new schedule.

Peak moving season is typically summer months (April-June) and month-end periods. During these times, we recommend booking well in advance. Off-peak seasons (monsoon and mid-month) may offer better availability and sometimes special rates.

Absolutely! We specialize in office relocations including computers, servers, furniture, and files. We work during weekends or after hours to minimize business disruption. Our team handles IT equipment with special care.

Yes, we offer secure, climate-controlled storage facilities for short-term or long-term needs. This is useful if there's a gap between move-out and move-in dates. Storage is charged separately based on space required and duration.

For safety and legal reasons, we cannot move hazardous materials (flammable liquids, gases, explosives), perishable food items, plants, pets, and certain valuables like cash and jewelry. We recommend carrying important documents and valuables personally.

We recommend: clearing pathways, reserving elevator/parking if needed, keeping important documents separately, disconnecting appliances, and keeping a first-day box ready. We provide a detailed moving checklist when you book with us.

Yes, Mahisagar Packers and Movers is a fully licensed and registered moving company. We comply with all local regulations and have proper certifications. Our team is trained and experienced in professional moving services.

For long-distance moves, we provide tracking updates and stay in constant communication. You can call our customer support anytime for status updates on your shipment. We notify you when the vehicle departs and before delivery.